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OPERATED END TO ENDFINTECH · HEALTH CLAIMS PLATFORM ENGINEERING

Go digit

An insurance operations platform that automates motor underwriting and pre-inspection approvals while powering cashless health claims, fraud detection, and NHCX compliance.

77Weeks operated
5k+Hours of work
4Engineers

The brief

Embed experienced Java engineers directly at Go Digit to accelerate feature delivery across motor and health insurance operations platforms, with an initial focus on motor pre-inspection automation and endorsement module stability, evolving into full-stack platform engineering covering health claims, fraud detection, regulatory compliance (NHCX), and vendor payment operations.

What we built

A comprehensive insurance operations platform across two primary verticals:

  • Motor Insurance — covering AI-assisted pre-inspection approval, DMN/Camunda-based underwriting decisions, endorsement lifecycle management, OEM cancellation, KYC verification for ownership transfer, Vahan API integration, channel-specific prioritization (QuickInsure, Turtlemint, Axis PASA), and a rule engine with CRULE-based automated decisions
  • Health Insurance — covering FNOL/claim creation APIs, cashless and reimbursement workflows, OPD processing, NHCX regulatory exchange integration, Resistant AI fraud detection, DMS document migration from S3, claim book management, and a generic claim creation API. Additionally: a full vendor payment and onboarding platform with penny validation, rent-and-lease endorsements, purchase order management, and GL/batch commission reporting; Kubernetes-based cloud infrastructure migration with Vault, Elasticsearch, RabbitMQ, Fluentd, WAF, Terraform, and WSO2; and a greenfield Axis Bank PASA motor channel integration service.
⊛ Live in production

Motor endorsement and pre-inspection modules are in production. Health claims FNOL, cashless, reimbursement, and OPD workflows are live. NHCX integration is revamped and deployed. Resistant AI fraud detection and OneAPI fraud engine are integrated. DMS migration is complete across major services. Vendor payment platform including penny validation, rent-and-lease, termination/reinstatement, and GL commission reporting is deployed to UAT/prod. Axis PASA channel integration is deployed to UAT. Kubernetes infrastructure migration is complete with full observability stack.

How it was built, phase by phase.

8 workstreams across 77 weeks of operated delivery

  1. (001)BUILDWeek 1–55

    Motor Pre-Inspection & AI-Assisted Approval Engine

    Built and evolved the end-to-end motor pre-inspection (PI) pipeline including video/manual inspection flows, AI-assisted partial/full approval via DMN rules, Camunda workflow orchestration, audit activity creation.

    ✓ Automated motor inspection approval pipeline with AI decision layer.

    JavaCamundaDMNSpring WebFluxKafkaABS API
  2. (002)BUILDWeek 1–77

    Motor Endorsement & Policy Lifecycle Management

    Continuous development of the motor endorsement module covering status transitions, NCB handling, quote tagging, OEM cancellation, ownership transfer, KYC verification, IMT-29 changes, and endorsement TAT reporting.

    ✓ Fully operational endorsement module handling motor policy changes, cancellations.

    JavaABS APICamundaKafkaVahan APIRule Engine
  3. (003)DEPLOYWeek 3–30

    Kubernetes & Cloud Infrastructure Migration

    Large-scale cluster migration across dev, UAT, and production environments including Kubernetes, Vault secrets management, Elasticsearch, RabbitMQ, Fluentd/Fluent Bit log shipping, WAF automation, Terraform.

    ✓ Production-grade Kubernetes infrastructure with full observability, secrets management, and automated deployment pipeline

    KubernetesVaultElasticsearchRabbitMQFluentdFluent Bit
  4. (004)BUILDWeek 40–77

    Health Claims Processing & FNOL Integration

    Built health claims first notice of loss (FNOL) services, claim creation APIs, OPD detail saving, cashless and reimbursement claim workflows, DC status management, claim book management.

    ✓ End-to-end health claim lifecycle management system from intimation through payment, supporting both manual and automated processing paths

    JavaCamundaKafkaDMSEVENABS API
  5. (005)INTEGRATEWeek 42–65

    DMS (Document Management System) Migration & Integration

    Migrated document storage from S3 to DMS across multiple services including health claims, pre-inspection, and partner integrations.

    ✓ Unified DMS-backed document management replacing S3 across all major service domains with improved traceability and compliance

    JavaDMSAWS S3REST APIs
  6. (006)INTEGRATEWeek 46–72

    Fraud Detection Engine & Resistant AI Integration

    Integrated fraud detection rule engine with TPR data mapping, document fabrication detection via Resistant AI service, fraud trigger onboarding to OneAPI, document confidence score processing.

    ✓ Layered fraud detection system flagging document fabrication, TPR anomalies, and high-risk claims before payment authorization

    JavaResistant AIOneAPICamundaRule EngineDMS
  7. (007)INTEGRATEWeek 48–70

    NHCX (National Health Claims Exchange) Integration

    Multi-month NHCX protocol integration including code review, revamp across multiple iterations, VAPT security hardening, re-opening claim workflows, HFR hospital ID handling, and pre-requisite design work.

    ✓ NHCX-compliant health claims exchange integration enabling standardised digital claim submission and processing

    JavaNHCX ProtocolDMSREST APIs
  8. (008)BUILDWeek 53–77

    Vendor Payment, Onboarding & Purchase Order Module

    Built vendor onboarding, blacklist API, penny validation, GST reimbursement, termination/reinstatement, rent-and-lease endorsements, purchase order management, invoice mapping, GL/batch file commission reporting.

    ✓ Complete vendor lifecycle management platform from onboarding through payment, with regulatory compliance checks and commission reconciliation

    JavaKafkaDMSWinSCPPostgreSQLExcel Report Generation

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